Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
At Zobsidanex, we collect various types of information to provide you with exceptional career development services. This includes information you voluntarily provide when creating an account, enrolling in programs, or contacting our support team.
Personal Information
Name, email address, phone number, professional background, and educational qualifications you provide during registration or course enrollment.
Usage Data
Information about how you interact with our platform, including course progress, time spent on lessons, and feature usage patterns.
Technical Information
Device information, IP address, browser type, and other technical details that help us optimize your learning experience.
How We Use Your Information
We process your personal data for legitimate business purposes that enhance your career development journey. Your information helps us personalize your learning experience and provide targeted guidance.
- Deliver personalized course content and career development programs tailored to your professional goals
- Send important updates about your enrolled programs, new course offerings, and platform improvements
- Provide customer support and respond to your inquiries promptly and effectively
- Analyze platform usage to improve our services and develop new features that benefit our learning community
- Ensure platform security and prevent unauthorized access to your account and personal data
- Process payments securely and maintain accurate billing records for your course purchases
Information Sharing and Disclosure
We respect your privacy and maintain strict controls over how your personal information is shared. We never sell your personal data to third parties for marketing purposes.
In certain limited circumstances, we may share your information with trusted service providers who help us operate our platform. These partners are contractually bound to protect your data and use it only for specified purposes. We may also disclose information when required by law or to protect the safety and security of our users and platform.
If you participate in group learning activities or discussion forums, please be aware that information you voluntarily share in these contexts may be visible to other participants in accordance with the specific program guidelines.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server infrastructure, and regular security audits.
All sensitive information, including payment details, is processed using industry-standard encryption technologies. We maintain strict access controls, ensuring only authorized personnel can access your personal data on a need-to-know basis.
While we strive to protect your personal information, no internet-based service can guarantee complete security. We encourage you to use strong passwords and keep your login credentials confidential.
Your Privacy Rights
You have important rights regarding your personal data. We're committed to helping you exercise these rights easily and transparently.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used.
Update Information
Correct or update any inaccurate or outdated personal information in your account.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another service.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Course completion records and certificates may be retained longer to verify your achievements and provide ongoing career support.
Account information is typically retained for the duration of your active membership plus an additional period as required by applicable laws. You can request earlier deletion of your data by contacting our privacy team, though some information may need to be retained for legal compliance purposes.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, maintain your login session, and analyze how you use our services.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device to remember your preferences for future visits.
International Data Transfers
As a global platform serving learners worldwide, we may transfer your personal information across borders to provide our services effectively. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
All international data transfers comply with applicable data protection laws and are conducted through secure, encrypted channels. We work only with service providers who demonstrate adequate data protection standards.
Children's Privacy
Our services are designed for adults seeking professional development. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal data from someone under 18, we will take steps to delete that information promptly.
Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately for assistance with data removal.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our platform.
We encourage you to review this privacy policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact our dedicated privacy team.
Email: [email protected]
Address: Office #82A, Bari studio, scheme mor Multan Rd, Zeenat Block Allama Iqbal Town, Lahore, Punjab 54000, Pakistan
Phone: +92 345 689 8095
Effective Date: This privacy policy is effective as of January 15, 2025 and applies to all information collected by Zobsidanex.